Gapwise Consulting Application Privacy Policy

This page outlines out privacy policy for applications and add-ins developed by Gapwise Consulting Pty Ltd. This includes our Neto Excel Connector and Google Sheets to Neto Connector

What information do we collect?

We collect information from you when you use or register on our Add-in.
When ordering or registering on our Add-in, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, use some functionality anonymously.
We do not store the credit or debit card details of any of our customers.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience; your information helps us to better respond to your individual needs
  • To improve our Add-in; we continually strive to improve our offerings based on the information and feedback we receive from you.
  • To improve customer service; your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested or using anonymised visitor information that may be provided to other parties for marketing, advertising, or other uses.
  • To send order-related emails. The email address you provide will be used to send confirmation of your order including a copy of your receipt/invoice and license agreement and your image downloads.

How do we protect your information?

Maintain the safety of your personal information is of upmost importance to us.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

We use for our transactions and you can view their privacy policy on the fastspring website.

Do we use cookies?

On our website yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

No cookies are used in either the Excel to Neto Connector or the Google Sheet to Neto Connector, however local storage is used to store user session data.

Your consent

By using our Add-in, you consent to our Privacy Policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

Disclaimers and limitation of liability

  • The Add-in is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
  • To the extent permitted by law, Gapwise Consulting Pty Ltd will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Add-in.
  • Gapwise Consulting Pty. Ltd. makes no warranty that the functionality of the Add-in will be uninterrupted or error free, that defects will be corrected or that the Add-in or the server that makes it available are free of viruses or anything else which may be harmful or destructive.

Contacting us

If there are any questions regarding this privacy policy you may contact us using the information or the direct contact form on our Contact page.